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All our products are certified 100% authentic by our company according to a strict process established by our independent experts. Our experts carefully check each pair before shipping, and your product is delivered to you with all its accessories!

We've developed a very strict authentication process based on our expertise. Our independent experts meticulously authenticate each pair according to the criteria we've established. They examine in detail: the stitching, color, weight, feel, scent, materials, box, packaging, accessories, stickers, and even fonts. A UV lamp is then used to check for the presence of a few details that only appear on authentic pairs.

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Carriers: Mondial Relay, Chronopost for the European Union and UPS outside France

Delivery methods: home or relay point with signature required!

Delivery costs:

- €23 express delivery charge

- €7 standard delivery charge for prices under €150 (excluding perfume)

- Free for purchases of € 150 or more in France and throughout the European Union.

Delivery times:

🇨🇵🇪🇺🇨🇭🇬🇧 We deliver to France and throughout the European Union. Delivery times are 4 to 5 days for express delivery and 10 to 15 days for standard delivery.

🇺🇲 🇨🇦For the United States, Canada, Guadeloupe Martinique, Reunion delivery times 10 to 15 days for express delivery and 15 to 20 days for standard delivery. 100% secure SSL payment.

Carriers: Mondial Relay, Chronopost for the European Union and UPS outside France

Delivery methods: home or relay point with signature required!

Delivery costs:

- €23 Express delivery charge

- €7 delivery charge for prices under €90 (excluding perfume)

- Free from 90 € of purchase in France, as well as in the European Union Belgium and with standard delivery.

Delivery times:

- 🇨🇵🇪🇺🇨🇭🇬🇧 We deliver to France and throughout the European Union. Delivery times are 4 to 5 days for express delivery and 10 to 15 days for standard delivery.

🇺🇲 🇨🇦For the United States, Canada, Guadeloupe Martinique, Meeting delivery times 10 to 15 days for express delivery and 15 to 20 days for standard delivery.

100% secure SSL payment.

Return, Exchange and Refund Policy

Exchanges

If you are not satisfied with the products received, we offer an exchange within 15 days of receiving the items. However, the products must meet the following conditions:

Be in their original condition: new, unworn and with their original packaging.

Failure to comply with these conditions will render the exchange ineligible.


In the event of a manufacturing defect or error on our part, the exchange will be made at no additional cost. However, if the exchange is due to an error in size, color, style, or a change of mind, the return shipping costs will be borne by the customer.

Tip: If we accept the return of the products, include a piece of paper in the package stating:

Your name, address, telephone number.

The order number.

The size or model desired in exchange.
Please also inform us by email as soon as the package is shipped.


Returns

In accordance with current legislation, you have 7 days from receipt of the products to exercise your right of withdrawal, without having to provide a reason or pay a penalty. On Yourstyles.fr, this period is extended to 15 days.

Before returning any item, please contact our customer service team. Returned products (shoes, packaging, accessories, etc.) must be intact.

Upon receipt, we will check that the products are in perfect condition. If the products have been used, damaged, or made unfit for sale by the customer, the return will be refused.

Refunds

Customer satisfaction is our priority. If you wish to return an item, please follow these conditions:

Items must be in their original condition: unworn, unaltered, unwashed, with tags intact.


If a product is out of stock or you have not received your package, we will issue a full refund within 7 business days.

Please note:

Return and exchange costs are the responsibility of the customer, except in the event of an error or defect on our part.

We recommend adding tracking and insurance to your shipments to avoid loss, as we cannot be held responsible for lost packages.


Thank you for your understanding and cooperation!

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